Still haven't received your order even though your order status says "delivered"? Try checking with your neighbors first to make sure the package didn't get delivered to their house by accident. Sometimes, mail carriers leave packages at nearby doors on accident.
If your tracking hasn't updated within 5 business days, we'll be happy to help. Please fill out a Contact Us form
and send us your name, shipping address, the email used to place your order and your order number. A Get Back staff member will get back to you ASAP with more details on your package status.