What should I do if I received the wrong item(s)? Nick Gousha September 17, 2020 22:45 Updated Follow Sorry about that! If we sent you an incorrect item in your order, fill out a Contact Us form and provide your name, order number and the item(s) you're missing or received by accident. We'll handle the issue ASAP! Related articles How do I return an Item? What should I do if my item has been damaged or broken? Can I go in the water with my necklace? All things Brand Ambassador COVID-19 (coronavirus) Info Comments 0 comments Please sign in to leave a comment.